skip to Main Content

Why Was I Billed for Traffic if I Did Not Meet My Traffic Goal?

Billing for the SEM traffic program occurs automatically and the end of the cycle. Meaning that if your traffic cycle ran from 01/05/2018 to 02/04/2018, you would be invoiced for that month on 02/05/2018 – after the traffic has been delivered. If you believe you did not meet your traffic goal for any given month take the following steps within 60 days to receive a refund


  1. Check your traffic goal for the month in question
  2. Once you’ve confirmed that you did not meet your goal, submit an email to Make sure to include your name, domain name, cycle dates, and request for a refund in the email. You could also call our client development team at 800-899-8148 x5 to communicate during office hours
  3. Await confirmation from a traffic representative. We will review your account to confirm that you are eligible for a refund and respond to your request within 1-3 business days
Total 4 Votes

Tell us how can we improve this post?

+ = Verify Human or Spambot ?

Last Update: April 3, 2018  

Pacifico Ortiz    Billing, SEM Program  
Back To Top